diff --git a/.github/ISSUE_TEMPLATE/bug-issue.yml b/.github/ISSUE_TEMPLATE/bug-issue.yml index d77b28316a..8f54b5d1c8 100644 --- a/.github/ISSUE_TEMPLATE/bug-issue.yml +++ b/.github/ISSUE_TEMPLATE/bug-issue.yml @@ -48,19 +48,27 @@ body: Attaching log files is required for every reported bug. See instructions below on how to find them. + **Logs are reset when you reopen the game.** If the game crashed or has been closed since you found the bug, retrieve the logs using the file explorer instead. + + ### Desktop platforms + If the game has not yet been closed since you found the bug: 1. Head on to game settings and click on "Open osu! folder" 2. Then open the `logs` folder located there - **Logs are reset when you reopen the game.** If the game crashed or has been closed since you found the bug, retrieve the logs using the file explorer instead. - - The default places to find the logs are as follows: + The default places to find the logs on desktop platforms are as follows: - `%AppData%/osu/logs` *on Windows* - `~/.local/share/osu/logs` *on Linux & macOS* + + If you have selected a custom location for the game files, you can find the `logs` folder there. + + ### Mobile platforms + + The places to find the logs on mobile platforms are as follows: - `Android/data/sh.ppy.osulazer/files/logs` *on Android* - *On iOS*, they can be obtained by connecting your device to your desktop and copying the `logs` directory from the app's own document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer) - If you have selected a custom location for the game files, you can find the `logs` folder there. + --- After locating the `logs` folder, select all log files inside and drag them into the "Logs" box below.