Files
osukey/.github/ISSUE_TEMPLATE/bug-issue.yml
2022-03-18 12:47:40 +03:00

73 lines
2.9 KiB
YAML

name: Bug report
description: Report a very clearly broken issue.
body:
- type: markdown
attributes:
value: |
# osu! bug report
Important to note that your issue may have already been reported before. Please check:
- Pinned issues, at the top of https://github.com/ppy/osu/issues.
- Current open `priority:0` issues, filterable [here](https://github.com/ppy/osu/issues?q=is%3Aissue+is%3Aopen+sort%3Aupdated-desc+label%3Apriority%3A0).
- And most importantly, search for your issue. If you find that it already exists, respond with a reaction or add any further information that may be helpful.
- type: dropdown
attributes:
label: Type
options:
- Crash to desktop
- Game behaviour
- Performance
- Cosmetic
- Other
validations:
required: true
- type: textarea
attributes:
label: Bug description
description: What are the steps for reproducing the bug? Any additional details that might be of help?
validations:
required: true
- type: textarea
attributes:
label: Screenshots or videos
description: Share any kind of visuals you can which show the bug or issue taking place.
placeholder: You can attach by dragging and dropping the screenshots/videos into this box.
validations:
required: false
- type: input
attributes:
label: Version
description: The version you encountered this bug on. This is shown at the bottom of the main menu and also at the end of the settings screen.
validations:
required: true
- type: markdown
attributes:
value: |
## Logs attachments
Logs are necessary to further investigate this bug. They are reset every new game session, so you need to ensure the logs are preserved by not starting/restarting osu! after encountering the bug.
In the case this isn't a "Crash to Desktop" report, to retrieve logs:
1. Head on to game settings and click on "Open osu! folder"
2. Then open the `logs` folder located there
Otherwise, logs can *only* be retrieved via file explorer, as running the game will reset them.
Logs are, by default, located at:
- `%AppData%/osu/logs` *(on Windows),*
- `~/.local/share/osu/logs` *(on Linux & macOS).*
- `Android/data/sh.ppy.osulazer/files/logs` *(on Android)*,
- on iOS they can be obtained by connecting your device to your desktop and copying the `logs` directory from the app's own document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer)
If you have relocated your game folder, head into that location and open the `logs` folder.
Finally, select all log files and drag them into the "Logs" box below.
- type: textarea
attributes:
label: Logs
placeholder: You can attach by dragging and dropping the log files into this box.
validations:
required: true