mirror of
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73 lines
3.0 KiB
YAML
73 lines
3.0 KiB
YAML
name: Bug report
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description: Report a very clearly broken issue.
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body:
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- type: markdown
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attributes:
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value: |
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# osu! bug report
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Important to note that your issue may have already been reported before. Please check:
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- Pinned issues, at the top of https://github.com/ppy/osu/issues.
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- Current open `priority:0` issues, filterable [here](https://github.com/ppy/osu/issues?q=is%3Aissue+is%3Aopen+sort%3Aupdated-desc+label%3Apriority%3A0).
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- And most importantly, search for your issue. If you find that it already exists, respond with a reaction or add any further information that may be helpful.
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- type: dropdown
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attributes:
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label: Type
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options:
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- Crash to desktop
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- Game behaviour
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- Performance
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- Cosmetic
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- Other
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validations:
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required: true
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- type: textarea
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attributes:
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label: Bug description
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description: What are the steps for reproducing the bug? Any additional details that might be of help?
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validations:
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required: true
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- type: textarea
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attributes:
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label: Screenshots or videos
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description: Share any kind of visuals you can which show the bug or issue taking place.
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placeholder: You can attach by dragging and dropping the screenshots/videos into this box.
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validations:
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required: false
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- type: input
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attributes:
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label: Version
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description: The version you encountered this bug on. This is shown at the bottom of the main menu and also at the end of the settings screen.
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validations:
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required: true
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- type: markdown
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attributes:
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value: |
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## Logs
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Attaching log files is required for every reported bug. Instructions how to find the log files are listed below.
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If the game has not yet been closed since you found the bug:
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1. Head on to game settings and click on "Open osu! folder"
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2. Then open the `logs` folder located there
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If the game crashed or has been closed since you found the bug, **do not** restart the game to retrieve the logs as they will reset. You must find them using the file explorer.
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By default logs can be found in:
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- `%AppData%/osu/logs` *(on Windows),*
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- `~/.local/share/osu/logs` *(on Linux & macOS).*
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- `Android/data/sh.ppy.osulazer/files/logs` *(on Android)*,
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- on iOS they can be obtained by connecting your device to your desktop and copying the `logs` directory from the app's own document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer)
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However, if you have selected a custom location for the game files via settings, you must find that custom folder and open the `logs` folder there.
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After locating the `logs` folder, select all log files inside and drag them into the "Logs" box below.
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- type: textarea
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attributes:
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label: Logs
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placeholder: You can attach by dragging and dropping the log files into this box.
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validations:
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required: true
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